Privacy Policy

📋 Introduction

Welcome to Nexa! This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our messaging application with built-in AI assistant.

We are committed to protecting your privacy and ensuring transparency about our data practices. By using Nexa, you agree to the collection and use of information in accordance with this policy.

🔍 Information We Collect

To provide you with the best messaging and AI experience, we may collect the following types of information:

• Personal Information: Name, email address, phone number, and profile photo
• Messaging Data: Messages, media files (images, videos, audio), and file attachments
• Usage Data: App interactions, feature usage, AI conversation history, and preferences
• Device Information: Device model, operating system version, unique device identifiers, and IP address
• Contact Information: Your contacts list (only with your permission)

⚙️ How We Use Your Information

We use your information to:

• Provide and maintain our messaging and AI assistant services
• Deliver messages and media between you and your contacts
• Improve and personalize your experience with AI features
• Analyze usage patterns to enhance app performance
• Communicate important updates and security notifications
• Respond to your support requests and feedback
• Prevent fraud and ensure app security

🤝 How We Share Your Information

We respect your privacy and do not sell your personal information. We may share your information in the following situations:

• With Your Contacts: Your messages, profile information, and online status are shared with your contacts to enable communication
• Service Providers: With trusted third-party service providers who assist in app operations (hosting, analytics, AI processing)
• Legal Compliance: When required by law, regulation, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets

🔒 Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction:

• End-to-End Encryption: Your messages are encrypted and can only be read by you and your intended recipients
• Secure Storage: Your data is stored on secure servers with access controls
• Data Minimization: We only collect data that is necessary for app functionality
• Regular Audits: We regularly review our security practices to ensure they meet industry standards

However, please note that no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

📝 Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your account and associated data
• Opt-Out: Opt out of data collection for analytics and improvement
• Data Portability: Request export of your data in a structured format

🤖 AI Feature Privacy

Nexa includes an AI assistant powered by advanced language models. Here's how we handle your data when using AI features:

• Conversation Data: Your AI conversations are processed to generate responses and improve AI accuracy
• Anonymization: AI interactions are anonymized and not linked to your personal identity
• No Training: Your personal conversations are not used to train public AI models
• Retention: AI conversation history may be stored to provide continuity and context

You can clear your AI conversation history at any time from the app settings.

👶 Children's Privacy

Nexa is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

⏰ Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. When you delete your account, we will delete or anonymize your personal data within a reasonable timeframe, except where we are required to retain data for legal compliance.

📄 Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy in the app
• Updating the "Last Updated" date at the top
• Notifying you through the app for significant changes

We encourage you to review this policy periodically for any changes.

📧 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

We aim to respond to all inquiries within 48 hours.

✅ Consent

By using Nexa, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with this policy, please do not use our app.